Product Recall

 

IKEA precautionary recalls TROLIGTVIS travel mug

 January 15th 2020
 

The precautionary recall affects only TROLIGTVIS travel mug marked “Made in India”.

IKEA advises customers who have a TROLIGTVIS travel mug to stop using it and to return the product to the IKEA Nicosia Store or the Planning Studio IKEA Limassol for full refund. No proof of purchase, such as a receipt, is required. TROLIGTVIS travel mug has been sold since October 2019.

We in IKEA take product safety very seriously. All IKEA product types are continuously tested and shall comply with applicable standards and legislation, as well as IKEA own requirements. IKEA recently received test reports showing that the travel mug may migrate levels of Dibutyl phthalate (DBP) exceeding the prescribed limits. IKEA has since many years decided to prohibit all use of phthalates in food contact products and therefore stopped sales of the travel mug during investigation. The investigation has shown that travel mugs marked “Made in India” may be affected.

 We in IKEA would like to apologize for any inconvenience caused and would like to thank all customers for their understanding.

 
 

IKEA proactively recalls the children’s bib MATVRÅ, Blue/Red 2-pack

 September 30th 2019
 

IKEA urges all customers that have purchased the bib MATVRÅ, Blue/Red 2-pack, to stop using it and to contact IKEA for remedy

IKEA takes product safety very seriously. All our products are tested and comply with applicable standards and legislation. In spite of this we have received reports that the button on the MATVRÅ can come off if pulled.

IKEA urges all customers to return the product to IKEA for a full refund or a similar product. A proof of purchase (receipt) is not required.

“It has come to our attention that there is a risk for the button to come off if the child pulls at it” says Emelie Knoester, Business Area Manager at IKEA of Sweden, and continues:

“The safety of customers is a top priority for IKEA, which is why we choose to recall the children’s bib MATVRÅ Blue/Red 2-pack, as a precautionary measure. The bibs with the same name, MATVRÅ, fruit/vegetables pattern, green/yellow, are safe to use due to different material and design.”

We in IKEA would like to apologise for any inconvenience caused and would like to thank all customers for their understanding.

For more information, please visit www.IKEA.com.cy or contact IKEA at 22502502.