Product Recall

IKEA precautionary recalls TROLIGTVIS travel mug

The precautionary recall affects only TROLIGTVIS travel mug marked “Made in India”.

IKEA advises customers who have a TROLIGTVIS travel mug to stop using it and to return the product to the IKEA Nicosia Store or the Planning Studio IKEA Limassol for full refund. No proof of purchase, such as a receipt, is required. TROLIGTVIS travel mug has been sold since October 2019.

We in IKEA take product safety very seriously. All IKEA product types are continuously tested and shall comply with applicable standards and legislation, as well as IKEA own requirements. IKEA recently received test reports showing that the travel mug may migrate levels of Dibutyl phthalate (DBP) exceeding the prescribed limits. IKEA has since many years decided to prohibit all use of phthalates in food contact products and therefore stopped sales of the travel mug during investigation. The investigation has shown that travel mugs marked “Made in India” may be affected.

 We in IKEA would like to apologize for any inconvenience caused and would like to thank all customers for their understanding.