Interview with Mircea Stan, Founder and CEO Postis
We are delighted that on summer 2022 we started our collaboration with IKEA Greece, for us, an addition to the partnership with IKEA Romania since 2018.
We rediscovered that what we experience as IKEA customers is the same business philosophy that is a keen attention to efficiency and simplicity, intuitive and personal experiences that are making us return repeatedly to an IKEA store, and the continuous search to improve Customer’s experience.
Our digital technologies proved to be a great fit for such vision. With delivery options diversification we help make it easier for end-customers to receive their products ordered from every customer meeting point at the place and with the value added services, they need.
With continuous communication with shoppers along their delivery journey, we reached unparalleled transparency and predictability related to their orders.
And with the entire last-mile delivery infrastructure integrated into one single platform and powered by advanced AI, we enhanced control, and simplified decision making, resource allocation and improved efficiencies in order management, and delivery.
The journey started with Greece but will be expanded with Bulgaria and Cyprus in 2023 and this is just the beginning.
Mircea Stan, Founder and CEO Postis