Welcome to IKEA
 

IKEA proactively recalls the expanding GLIVARP table in frosted white

 November 27th 2018
 
 

IKEA would like to inform customers that have bought the specific table (in any of the two available dimensions 125/188x85cm and 75/115x70cm) after February 2017 to stop using it and return it to the IKEA store for full refund or for a replacement with a similar article. IKEA does not require any proof of purchase.

For us in IKEA, the safety for our consumers and products is our first priority therefore all of our products are tested and comply with the applicable standards and legislation. In spite of this, we have received certain reports for the extendable GLIVARP table in frosted white that the extension part might be detached from the rails and fall. Despite the fact that there is a small probability for that to happen, we have decided to proactively recall the extendable GLIVARP table in frosted white in both available dimensions. The recall does not affect the transparent/glass extendable GLIVARP table.

We in IKEA would like to apologise for any inconvenience caused and would like to thank all customers for their understanding.

For any additional information please call us on our contact center at 22 502502.

 

IKEA precautionary recalls specific batches of CALYPSO ceiling lamps due to risk of falling shades.

 September 26th 2018
 
CALYPSO φωτιστικό οροφής
 

IKEA urges all customers that purchased CALYPSO ceiling lamps after 1st of August 2016 to double check the date stamp on the product. IKEA is recalling CALYPSO ceiling lamps manufactured between and including these date stamps: (yyww) 1625 to 1744, to minimize the risk of falling shades.

IKEA urges all customers that own a CALYPSO ceiling lamp produced within the affected date stamps to return the product to any IKEA store to be replaced with a new CALYPSO or a full refund (no proof of purchase is needed) .

IKEA takes product safety very seriously. All of our products are tested and comply with the applicable standards and legislation. In spite of this, we have received reports that CALYPSO glass shades have fallen. In order to safeguard customers and prevent further incidents, we are recalling the products for a full refund or product replacement.

We suggest to our customers to follow instructions below on how to safely dismantle CALYPSO ceiling lamps and how to look for the date stamps.

Dismantle safely like this:

   
Carefully pull out the movable arm. Remove the lamp shade while you continue to hold the movable arm pulled out.
   
The date stamp IKEA urges the customers to check for looks like this: The exact date stamps are formatted like this: YYWW - 1625 to 1744
   
   

For any additional information please call us on our contact center at 22 502502

We apologize for any inconvenience caused

   

WE ACCEPT PAYMENTS VIA: